Theme Palace » All Posts https://themepalace.com/forum/pro-themes/photo-fusion-pro/feed/ Wed, 24 Jan 2024 09:47:38 +0000 https://bbpress.org/?v=2.6.9 en-US https://themepalace.com/topic/problem-with-mobile-view-of-my-blog/#post-105986 <![CDATA[Reply To: Problem with mobile view of my blog]]> https://themepalace.com/topic/problem-with-mobile-view-of-my-blog/#post-105986 Thu, 12 Sep 2019 10:10:02 +0000 wensolutions Hello,

When we tested the theme in our side, we were unable to find such an issue as you can check in the demo as well.

So, if you have installed any third-party plugin, please deactivate them one by one and verify the issue.

Also, we will make some enhancement on the theme adding the image loaded and release the update and this might as well help you.

Let us know if you have any queries further.

Thank you.

]]> https://themepalace.com/topic/problem-with-mobile-view-of-my-blog/#post-105907 <![CDATA[Problem with mobile view of my blog]]> https://themepalace.com/topic/problem-with-mobile-view-of-my-blog/#post-105907 Wed, 11 Sep 2019 16:27:34 +0000 marc rousselot-emart Hi support team,

I don’t understand why the mobile view of my blog doesn’t work properly : http://www.rousselot-emart.fr.

The photos, in the homepage, are superimposed. Most of the time, page refresh corrects issue.

Best regards

Marc

]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-94424 <![CDATA[Reply To: problems with the customizer of the theme]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-94424 Wed, 03 Apr 2019 15:14:26 +0000 Cristina Hello
I don’t think you understood the problem.
Did you see the video I sent you? The gallery page does not open previews in all categories. This happens on the English and Italian websites. To show previews of some categories I am obliged to click on “Load More”.
I am again attaching the video link:

https://drive.google.com/file/d/1nmYcGZDFMziJL7KARsxRRxDWuuczqJWi/view?usp=sharing

Honestly, I’m very sorry for buying a theme that doesn’t work well.
Too many problems!

]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-94360 <![CDATA[Reply To: problems with the customizer of the theme]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-94360 Tue, 02 Apr 2019 06:42:12 +0000 wensolutions Hello @cristina,

We would like to apologize for all the trouble but when we tested theme in our side the gallery section at the front page is working fine. The gallery template also shows at most 8 posts and also is working fine.

Please refer to below given screen record for proper info:
https://www.useloom.com/share/454d99b559ba4bddbd05b25a384b4a8d

Also according to our developer, the mentioned issue is not an issue. As you can see it’s a gallery page with filter option. When you select categories for gallery page, eight posts from selected categories will be shown. As you click on load more button, more posts will append in the list. Therefore until all the posts from the selected categories are loaded, Load more button will be visible.

Hope this clears the confusion.

Thank you.

]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-94322 <![CDATA[Reply To: problems with the customizer of the theme]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-94322 Mon, 01 Apr 2019 22:31:28 +0000 Cristina hello support team
Do you have any news for me?
Can you give me a time to solve the problem?
I can’t put the site visible if it’s not solved.
regards
Cristina

]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-93710 <![CDATA[Reply To: problems with the customizer of the theme]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-93710 Tue, 26 Mar 2019 04:28:39 +0000 wensolutions Hello,

The issue is still under fixing process and we will let you know as soon as the issue is fixed.

Hoping for your kind co-operations,

Best Regards!!

]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-93687 <![CDATA[Reply To: problems with the customizer of the theme]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-93687 Mon, 25 Mar 2019 16:52:36 +0000 Cristina Hi support team,
do you have the solution for this problem? In the coming days I would like to make the new site visible to everyone.
Thank you very much for your cooperation
Cristina

]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-93455 <![CDATA[Reply To: problems with the customizer of the theme]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-93455 Thu, 21 Mar 2019 04:54:35 +0000 wensolutions Hello @cristina,

Our developer team is looking for the issue. We will inform you once we figured out the issue.

Hoping for your co-operations.

Thank you.

]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-93447 <![CDATA[Reply To: problems with the customizer of the theme]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-93447 Wed, 20 Mar 2019 20:39:10 +0000 Cristina Hello
did you find a solution for the problem?
Thank you
Cristina

]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-93378 <![CDATA[Reply To: problems with the customizer of the theme]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-93378 Tue, 19 Mar 2019 06:53:10 +0000 Cristina Good morning
to this link you find the video with the problem.
Thank you

https://drive.google.com/file/d/1nmYcGZDFMziJL7KARsxRRxDWuuczqJWi/view?usp=sharing

]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-93376 <![CDATA[Reply To: problems with the customizer of the theme]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/page/2/#post-93376 Tue, 19 Mar 2019 05:53:55 +0000 wensolutions Hello,

Since we could not properly figure out the issue, can you provide the video or screen record of the explaining the issue properly so that we can be specific to the problem and help you?

Thank you.

]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/#post-93353 <![CDATA[Reply To: problems with the customizer of the theme]]> https://themepalace.com/topic/problems-with-the-customizer-of-the-theme/#post-93353 Mon, 18 Mar 2019 21:54:19 +0000 Cristina Hi support team,
I send you the new login credentials by email.
I selected the correct language and now it works.
But there is always a problem on the gallery page.
If you click on gallery and click on the categories where there is “Load more”, sometimes it doesn’t open anything. If the page is empty, to see the article you must always click on “Load more”. The problem alternates today it does it up to “aerial photography” while yesterday the problem was on “evets”.

In a previous post you wrote to me:
“It is because you can show at most 16 posts. That is why no post is displayed on your last category.”
I have deleted and uploaded a post by category and on the home the problem is solved. But in the gallery no.
I don’t know if I explained you well.
Best regards
Cristina

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