Home Forums Pro Themes Educollege Pro Error when going to customize page

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  • #132808
    hira
    Participant

    Hi,

    I am getting the following error when I go to the customize page and can’t access it any further. Could you please let me know how I can fix this? Thank you

    Warning: call_user_func_array() expects parameter 1 to be a valid callback, function 'educollege_pro_validate_course_count' not found or invalid function name in xxx/wp-includes/class-wp-hook.php on line 287

    #132824
    wensolutions
    Keymaster

    Hello,

    Actually everything is working fine on our side when we tested with the latest version of the theme.

    Once, please uninstall and re-install the theme and carry the process to the customization and if the issue still persists, kindly provide us with the specific screenshot so that we can inspect.

    Hoping for your kind co-operation.

    Regards.

    #132874
    hira
    Participant

    Hi, I uninstalled and reinstalled, however the error is still coming up. Please see screenshot below:

    This error appears first:

    wp hook error

    Then it goes to this blank page:
    customize page

    Thank you

    #132938
    wensolutions
    Keymaster

    Hello,

    The issue might also have raised due to third party plugin conflict so once you verify the plugins conflict by deactivating the plugins one by one except the plugins recommended by the theme itself.

    If the issue still persists, provide us with your site login detail and site URL at:

    wensolutions[at]gmail[dot]com

    Hoping for your kind co-operation.

    Regards.

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